Client Service Support Associate (French language)
ConveraVilnius, Vilnius County, Lithuania
Posted December 2, 2025
26400 - 26400 EUR year
Full Time
About the Company
Convera is the largest non-bank B2B cross-border payments company in the world.
Job Description
Convera is seeking a Client Service Support Associate with French language skills to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.
Requirements
- Experience of working within a Client facing role
- Experience of working within a high-volume service delivery environment
- Experience of working with Financial Services (desirable)
- Ability to navigate a computerized data entry system and familiarity with office productivity tools e.g. MS Office
- High degree of accuracy, attention to detail and self-motivation
Benefits
- Market competitive monthly gross salary starts at 2,200 EUR
- Bonus for French language
- Great career growth and development opportunities in a global organization
- A flexible approach to work (6-10 days per month in the office)
- Generous insurance (health, disability, life)
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
- Work from abroad 60 days per year
- Paid volunteering opportunities (5 days per year)
