Join our team as a Conversion Strategist and embark on a journey of meaningful professional and personal development. We're a Top Workplace in San Diego, investing in our people through competitive pay, outstanding benefits, and a culture that values growth and connection.
Requirements
- Collaborate with clients to gather requirements, document business and development needs, and effectively communicate and listen to clients in a professional and positive manner.
- Thoroughly understand and educate clients on KeyStone application details and gain an understanding of the products and services offered by clients to ensure the core is built to meet their specific needs.
- Act as a liaison between credit unions and development, providing timely and accurate updates to clients and internal staff, and advising credit unions on database concepts and functional capabilities.
- Develop and maintain a basic to intermediate understanding of database mapping and setup, and assist with database setup, table information and cross-over data gathering, and conveying development items for coding.
- Validate databases, test product behavior, troubleshoot errors, and suggest ways to improve the client’s product, while maintaining a basic to intermediate understanding of database conversion balancing, conversion exception reports, and database validation.
- Provide thorough documentation of data standards, internal and external procedures, and write basic technical specifications for custom items.
- Assist with client training and support of back-office functions and participate in knowledge development and teach-back sessions on various aspects of the Conversion Strategist role.
- Take a proactive approach to address all client business unit needs and questions.
- Perform any additional job-related duties as assigned.
Benefits
- Medical, Dental, Vision, Life Insurance
- 401(K) Match
- Discretionary profit share
- Discretionary annual bonus
- Wellness Programs: Yoga and Massages
- Bi-Weekly engagements (coffee tastings, trivia, etc.... )
- Community Involvement
- Professional Development Growth Days
- Vacation Days
- Floating Holidays
- Sick Days
- Parental leave