We are hiring a Critical Operations Engineer I for our Night Shift in Chicago, Illinois. The role involves maintaining the operational integrity, security, and regulatory compliance of the data center. The ideal candidate will have a strong knowledge of telecommunications, mechanical, electrical, and life safety systems as well as data center operating procedures.
Requirements
- Completion of CoreSite's Data Center Operations Qualification Program
- Operate, monitor, maintain, and respond to abnormal conditions in facilities systems
- Tracking and trending operational characteristics
- Provide feedback to management on the effectiveness of existing standards and processes
- Works with contractors and consultants for all system expansions, corrections, and upgrades
- Ensure data center operates at maximum operational efficiency
- Manage systems to avoid unplanned, customer-impacting outages
- Navigate and utilize a CMMS system
- Provide day-to-day exceptional customer service and support
- Maintain and complete regular facility and security tours documenting and responding to found issues
Benefits
- First-day medical insurance through Cigna
- Dental insurance through Delta Dental
- Vision insurance through VSP
- Telemedicine through MDLive for Cigna
- Healthcare and dependent care flexible spending account (FSA) plans
- Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
- Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
- 401(k) savings plan through Fidelity with an attractive matching company contribution
- Discretionary annual bonus and equity incentive plan
- Employee stock purchase plan (ESPP) with a 15% discount
- 16 days of paid time off (PTO)
- 11 paid company holidays and additional floating holidays
- Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave
- Free parking or a company contribution toward a public transit pass
- Wellness Reimbursement Program
- Wellness Incentive Program
- Technology Stipend
- Educational Reimbursement Program
- Giving Back
- Financial Management
- Pet Insurance
- Family Planning
- Employee Assistance Program
- Counseling and Caregiving Programs
- Referral Bonus
- Discounts
- LinkedIn Learning Membership
