Customer Success Manager

Customer Success Manager to drive the success of customers, build strong relationships, and foster ongoing adoption of the Cority EHS+ platform.

Requirements

• Own and manage post-sales customer relationships
• Build strong relationships across all customer levels
• Establish trusted advisor status
• Maintain accurate view of customer health
• Monitor health scores and proactively take action
• Partner with customers to define critical goals and KPIs
• Analyze customer data and platform usage
• Create enthusiasm and momentum with clients
• Proactively uncover new ways customers can extend their use of the platform

Benefits

• Competitive health benefits
• Dental plans
• Retirement savings plan
• Annual fitness allowance
• Mental health support
• Access to Udemy
• Internal training programs
• Annual training allowance
• Certifications (if applicable)
• High Talent Programs