Loss Mitigation Specialist
Cornerstone Capital BankColorado, United States
Posted February 16, 2026
50000 - 60000 USD
Full Time
About the Company
Cornerstone Capital Bank is a Texas‑based, FDIC‑insured community bank that specializes in retail banking and mortgage lending. Leveraging a team of dynamic, service‑oriented professionals, the bank is developing digital banking and mortgage‑lending platforms designed to simplify the customer experience. With a strong focus on personalized service and innovative technology, Cornerstone Capital Bank differentiates itself by combining traditional banking values with forward‑thinking digital solutions. Its subsidiary, The Roscoe State Bank, extends this commitment to local communities across Texas. Employees enjoy a collaborative culture that values innovation, customer focus, and professional growth.
Job Description
Cornerstone Servicing is looking for an experienced Loss Mitigation Specialist to provide world-class customer care to our customers. The Loss Mitigation Specialist role is responsible for negotiating payment arrangements, keeping our borrowers in their homes, and curing delinquency.
Requirements
- High School Diploma, GED, or equivalent experience
- Minimum 2 years of experience in mortgage servicing
- Minimum 2 years of experience in a Collections environment
- Bi-lingual skills a plus
- Experience with Business Purpose Loans or Non-QM Loans preferred
- Strong phone etiquette
- Exceptional customer service skills
- Solid analytical skills with the ability to exercise prudent judgment
- Exceptional organization and time management
- Comfortable being a team player
- Strong interpersonal skills in addition to verbal/written communication
- Ability to work through stressful situations professionally and respectfully
- Attention to detail
Benefits
- Competitive salary
- Full benefits package
- Performance-based bonus
