Customer Service Specialist I

Communicate with customers, coordinate with logistics teams, and manage data entry to ensure timely delivery of shipments. Handle customer complaints and maintain accurate records of shipments and service requests.

Requirements

• Strong interpersonal skills
• Proficient in Microsoft Office Suite and Google Drive
• Comfortable using company software and databases
• Proven ability to work effectively under pressure
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Bilingual in Korean and English

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k Matching