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Job description
The Service Desk Technician provides first-level technical support to Cornerstone OnDemand employees across global locations, troubleshooting and resolving end-user issues related to hardware, software, access, and enterprise applications.
Provide technical troubleshooting and resolution for various software and hardware issues, manage user accounts, and collaborate with senior IT team members to maintain a stable and secure technology environment.
You will work collaboratively with peers and senior team members, have strong troubleshooting skills, and excellent customer-service approach, communication skills, and professionalism.
Company
Tech, Software & IT Services • Corporate Services • Education
Cornerstone OnDemand is a leading provider of workforce management solutions, empowering organizations to build future-ready teams. Their core offering, Cornerstone Workforce AI™, leverages a proprietary people graph and AI-driven insights to optimize learning and development, identify skills gaps, and unlock hidden talent within the workforce. Cornerstone serves approximately 7,000 organizations globally, reaching over 140 million users across 186 countries. They provide an open and scalable platform encompassing key HR functions, including talent management, learning, performance management, succession planning, and recruiting – all delivered as a cloud-based service.
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