Service Desk Technician I

iT1, a leading national technology solution provider, is looking for a motivated Service Desk Technician I to join our Service Desk team, providing professional and excellent Service Desk Support with strong customer service mindset, good communication skills, and a strong work ethic.

Requirements

• 1-3 years' experience in call center or service desk environment
• Knowledge of various PC hardware and software applications
• Effective troubleshooting and documentation skills
• Experience navigating a knowledgebase
• Proficient use of Microsoft Office applications
• IT troubleshooting
• Strong organization, time management, and prioritizing skills

Benefits

• Health Insurance
• Vision
• Dental
• Life Insurance
• Paid Vacation
• Paid Holidays
• 401K Plan with company match