We are looking for a Client Account Manager to manage client relationships, ensure high levels of customer retention, satisfaction, and operational excellence. The successful candidate will be responsible for managing day-to-day account support, strengthening client relationships, and driving card spend and program engagement.
Requirements
- 3+ years of experience in client success, account management, or customer-facing roles
- Strong problem-solving and troubleshooting skills
- Excellent communication and relationship-building skills
- Proven ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with strong organizational skills
Benefits
- Medical, Dental & Vision benefits
- 401k plan
- Virtual fitness classes
- PTO offerings
- Employee discounts
- Philanthropic support