Appeals Team Lead
CorVelFort Worth, Texas, United States
Posted January 15, 2026
37600 - 60680 USD year
Full Time
About the Company
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.
Job Description
The Appeals Team Lead assists injured workers, claims examiners, attorneys, providers, etc. in locating providers within the medical provider network (MPN), verifying provider inclusion in an MPN and scheduling appointments upon request for the injured worker.
Requirements
- Receive incoming calls, emails and faxes from the Medical Access Assistant line
- Communicate clearly and professionally with providers and other stakeholders via phone and email
- Provide excellent customer service and act as network liaison to injured workers, claims examiners and providers
- Navigate the bill review application to obtain accurate information for the callers
- Triage requests and ensure they are completed within required timeframes
- Schedule appointments for injured workers upon request
- Work with the Network Relations team to correct any discrepancies in the database
- Answer basic to complex State WC fee schedule and/or billing questions on processed medical bills
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid Time Off
