Customer Service Representative I - Bilingual (Spanish)

Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence. The role requires effective verbal and written communication skills, good organizational skills, and ability to multitask.

Requirements

• High school diploma or equivalent
• Customer service experience working in the Managed Care and Benefit Administration industries
• Effective verbal and written communication skills
• Good organizational skills and ability to multitask
• Proficiency with Microsoft applications
• Medical terminology and coding knowledge

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off