The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. This role is available for remote, hybrid, and onsite work arrangements.
Requirements
- Supervises claims staff in their day-to-day operations
- Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions
- Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
- Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions
- Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests
- Ability to travel overnight and attend meetings if required
- Additional duties as assigned
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid time off