Principal, Solutions Engineer

Couchbase is seeking a Principal Solutions Engineer to support the rapidly growing user community and drive customer success. The ideal candidate will have experience in presales, software development, and business solutions, with a strong focus on technical field expertise and customer-facing skills.

Requirements

• Operate in a consultative process with customers and prospects to define their challenges and opportunities
• Map challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value
• Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers
• Present art of the possible and think outside the box approaches and solutions
• Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities
• Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts
• Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution
• Develop and deliver exceptional and engaging company/product presentations and demonstrations
• Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape
• Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards

Benefits

• Generous Time Off Program
• Wellness Benefits
• Financial Planning
• Career Growth
• Fun Perks