Income Maintenance Caseworker II

The Income Maintenance Caseworker II is responsible for determining eligibility for Economic Services Programs, including interviewing customers, processing applications, and verifying information. The employee must have excellent communication skills, a good knowledge of program requirements, and good computer skills. The employee reports to an Income Maintenance Supervisor and works closely with a team to improve customer service.

Requirements

• Graduate from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, ITS Technology, or a closely related curriculum
• Graduation from high school and two years of paraprofessional, clerical, or other public contact experience, including negotiating, interviewing, explaining information, gathering and compiling data, analysis of data, and/or performance of mathematical or legal tasks
• Graduation from high school and three years of paraprofessional, clerical, or other public contact experience
• One year of experience as an Income Maintenance Caseworker or equivalent combination of training and experience