This position provides high-level administrative support to the Department facilitating advocacy for Veterans and their family members to improve their quality of life-related to their eligibility for monetary and ancillary benefits from Federal, State, and County Programs.
Requirements
- Provides direct assistance to veterans, their dependents, and survivors.
- Maintains customer engagement within VA claims timelines.
- Aids Veterans and dependents with transportation issues.
- Provides administrative Support.
- Develops annual VA Medical Center Shuttle schedule, scheduling drivers and patient riders.
- Drives VA Medical Center Shuttle when required.
- Assists with developing and processing veterans’ assistance claims.
- Validates a variety of information necessary for claims processing.
- Completes applications for VA health care.
- Assists survivors in acquiring veteran’s death benefits.
- Scans and archives documents, department records, and files.
- Maintains electronic database to include military records, disability, financial, insurance, death, and burial information and performs database annual audits
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Life insurance