Senior Product Manager (Marketplace)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up.

Requirements

• Drive strategy and execution to expand and optimize marketplace selection, ensuring customers have access to a comprehensive, high-quality selection that meets their needs and maximizes business growth.
• Own the product vision, strategy, roadmap, and KPIs of a specific business function.
• Lead the entire product life cycle from inception to launch, including writing product requirements, defining use cases, setting success metrics, running A/B tests and increasing customer adoption.
• Identify opportunities to generate revenue by removing any friction points in the end-to-end customer/seller experience.
• Have a deep understanding of the customer and provide the Voice of the Customer to stakeholders.
• Establish strong partnerships with UX designers, developers, Customer Support and business stakeholders to support business growth.