IT Support Services I - Help Desk

We are looking for a skilled IT Support Services professional to deliver outstanding technical assistance to our employees and clients.

Requirements

• Provide frontline IT support
• Diagnose and resolve hardware, software, and network issues
• Install, configure, and update operating systems, software, and hardware
• Manage user accounts
• Troubleshoot network issues
• Document solutions and troubleshooting steps
• Monitor and maintain IT systems and networks
• Collaborate with other IT team members
• Support IT projects
• Ensure security measures are followed

Benefits

• Competitive benefits package
• 401k match
• Flexible PTO
• 10 Holidays
• Gym reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid Maternity and Paternity leave
• Paid certifications
• Learning and development programs