Host/Hostess- Ambassador Hotel OKC

The Host Person is an essential member of the team dedicated to providing exceptional quality and service to our guests. This position is responsible for welcoming guests graciously, managing reservations and the waiting list, and communicating guest requests and preferences with servers and manager.

Requirements

• Monitors guests entering and exiting dining area
• Maintains an accurate, fair and up-to-date waitlist and seating chart
• Utilizes Open Table to take reservations and seat guests
• Must have a complete working knowledge of the menus and what is unavailable for that day
• Must be familiar with frequent guests and know their names and preferences
• Responsible for directing the seating rotation within the restaurant
• Handles all guest service issues in an immediate and gracious manner
• Maintains cleanliness of workstation and surrounding areas
• Ensures that someone is always present at the host stand
• Communicates guest preferences to the service team verbally and through printed chits
• Proactively notifies management of any possible seating delays
• Assists with the duties of servers and bus persons
• Maintains communication and teamwork with all co-workers and supervisors

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off
• Life insurance