Full Stack Engineer (.Net - Support & Observability Focus) - Fully Remote

Join our global engineering support team as a Senior Full Stack Engineer with a strong focus on Support & Observability. You'll troubleshoot and resolve platform issues, improve system reliability, and deliver exceptional customer experiences. Work with cutting-edge technologies like Kubernetes, Terraform, and GraphQL, and collaborate with engineering teams to improve our systems, tools, and processes.

Requirements

• At least 4 years of experience in support or full stack engineering with a strong focus on delivery, observability, and cloud technologies
• Strong hands-on experience in software development with modern technologies such as.NET, and React or Vue.js, with focus on backend
• Distributed Systems Troubleshooting: Proven track record of diagnosing and resolving complex issues in distributed systems
• Observability and Monitoring Tools: Experience in utilizing observability platforms for metrics, logs, and tracing to pinpoint root causes in microservice architectures
• Exceptional problem-solving skills and ability to take ownership of customer issues through to resolution
• Strong communication and interpersonal skills to build rapport with customers and collaborate effectively with internal teams
• Fluent in English; additional language skills are a plus
• A customer-first mindset—empathetic, responsive, and solutions-driven
• A humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed

Benefits

• International Environment
• Competitive remuneration package
• Fully Remote
• 15 Days Annual Leave
• 13th-month Pay
• Annual Performance Bonus
• Stock Options after 6 months
• Health Insurance
• Remote Work Allowance
• Company activities and events
• Learning and development plan