Covetrus is seeking a Client Relationship Team Manager to lead a high performing team responsible for delivering exceptional customer service, proactive account management, and outbound promotional engagement across a defined territory of veterinary clinics.
Requirements
- Demonstrated leadership and coaching experience of customer facing teams
- Experience in building a team
- Industry experience across animal health
- Experience in using CRM systems i.e. Salesforce
- Strong knowledge and experience with outbound promotions or marketing campaign support
- Superior analysis skills
- Ability to interpret and meaningfully present data
Benefits
- Generous discounts on animal health food & enrichment products
- Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources
- Additional leave benefits β annual birthday leave, paid parental leave, & the option to purchase additional leave
- Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations)
- Free 24/7 access to our Employee Assistance Program
- Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards
- Professional development through our Leadership Development & Emerging Leadership courses
- Access to annual flu vaccinations
- Annual volunteer days