Manager, Fleet Client Services

The Manager of Fleet Client Services will lead and provide directions for the scheduling team to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer service. Maintains positive relationships with all site/market customers and internal business leaders. The primary responsibilities include client retention and expansion, ultimately driving a continuous revenue stream resulting in high technician efficiency and client satisfaction.

Requirements

• Bachelor’s degree in a related discipline and 6 or more years of experience in account management and client engagement.
• At least 1 year in a management or leadership role.
• Travel required: up to 40%.

Benefits

• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Flexible vacation with pay, 7 paid holidays, and up to 160 hours of paid wellness annually.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.