The vAuto Performance Manager is responsible for client retention and utilization, ultimately resulting in continued revenue stream from a business model where no client contracts exist. The PM is also responsible for harvesting additional accounts and expanding/upselling product functionality in an effort to maximize revenue growth across their client base.
Requirements
- Bachelorâs degree in a related discipline
- 6 yearsâ experience in a related field
- Experience in retail automotive management, preferably as a General Manager, General Sales Manager, Used Car Manager, Preowned Director, or similar capacity
- Internal experience as a performance manager with multiple years of exceptional client retention results and/or experience with vAuto, Stockwave, KBB ICO and other Cox Automotive products is a plus
- Experience directly managing preowned operations
- Highly motivated self-starter capable of working remote independently part of a remote based team
- Outstanding relationship management capabilities
- Strong communication and interpersonal skills
- Ability to effectively work with all levels at automotive dealership or dealer group
- Ability to articulate/communicate in a way that retains audience engagement
- Exceptional listening skills and to be able to detect problem/risks without being in face-to-face situation
- Client focus and excellent customer service skills/approach
- Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven
- Proficiency in using Customer Relationship Management Systems and other automotive management systems
- Technically savvy and proficient in Microsoft Office
Benefits
- Competitive salary
- Top-notch bonus/incentive plans
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules
- Comprehensive healthcare benefits, with multiple options for individuals and families
- Generous 401(k) retirement plans with company match
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance
- Professional development and continuing education opportunities
- Access to financial wellness/planning resources
