Investigates and resolves billing issues and complaints, negotiates settlements, and adjusts customer accounts.
Requirements
- Analytical skills
- Strong communication and negotiation skills
- Ability to work in a fast-paced environment
- Experience in billing and customer service
- Computer skills (software)
- Self-motivation and ability to work independently
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Employee Stock Purchase Plan
- Flexible Spending Account
- Employee Assistance Program
- Health Savings Account
- Commuter Benefits