Business Analyst

We’re looking for a Business Analyst (medior/senior) to bridge client ambitions and digital solutions at Craftzing. The ideal candidate is an analytical thinker who brings clarity to complexity, with hands-on experience in business analysis, especially in digital environments.

Requirements

• Act as the link between client stakeholders and our digital delivery teams, ensuring clear collaboration and alignment.
• Gather and document business requirements through workshops, interviews, and research, turning them into user stories, process flows, and acceptance criteria.
• Analyze and improve existing workflows, and design future processes that guide platform, app, or service development.
• Translate business objectives into actionable roadmaps, KPIs, and prioritized backlogs.
• Support solution validation and user acceptance testing, ensuring deliverables meet expectations.
• Use data and insights to inform recommendations and help clients make evidence-based decisions.