The Client Service Specialist responds to client inquiries, resolves issues, and provides excellent client service. The role requires strong client service skills, quality focus, and problem-solving abilities.
Requirements
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
- Physical Requirements: Job may require extended sitting or standing, use of standard office equipment.
- High School Diploma or GED
- 0-2 years experience as assembly line lead
Benefits
- 136 hours of Paid Time Off
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time
- Employee Discounts
- Wellness Incentives