Customer Services Supervisor
Crane Worldwide LogisticsNorth Brabant, Netherlands
Posted January 16, 2026
Full Time
About the Company
Crane Worldwide Logistics is a family‑run, privately owned firm that delivers integrated logistics, supply‑chain, and trade‑advisory services worldwide. Leveraging in‑house technology and a flat organizational structure, the company offers real‑time visibility and rapid decision‑making across air, ocean, rail, and trucking, including specialized services such as battery logistics, customs brokerage, and cargo insurance. Its global footprint is built on long‑term partnerships and organic growth, enabling strategic investment where clients need support. The organization’s culture emphasizes a can‑do attitude, community impact through Crane Cares, and a commitment to excellence that distinguishes it in an ever‑changing market.
Job Description
Customer Services Supervisor job summary: The Customer Services Supervisor will oversee daily customer service activities, supervise a team, and maintain regular communication with clients. The role requires excellent communication and stakeholder-management skills, as well as experience in customer service or client operations within contract logistics, warehousing, or e-commerce.
Requirements
- Previous experience in customer service or client operations within contract logistics, warehousing, or e-commerce.
- Experience supervising or leading an operational team.
- Strong understanding of SLA-driven service environments.
- Excellent communication and stakeholder-management skills.
- High attention to detail with strong problem-solving capability.
- Confident user of WMS or ticketing systems.
- Ability to work under pressure in a fast-paced, client-embedded environment.