The Operations Systems Analyst serves as primary technical support for site database operations, including setup and control processes. They work with Operations staff to review operating procedures and maximize system efficiencies, and provide regular communication to site Operations and internal departments regarding operational issues, process flows, customer requirements, account specific issues, etc.
Requirements
- Serves as primary technical support for site database operations, such as Warehouse Management Systems (WM)
- Ensures operational system integrity, including setup and control processes
- Interfaces with Operations staff to review operating procedures and maximize system efficiencies
- Provides regular communication to site Operations and internal departments regarding operational issues, process flows, customer requirements, account specific issues, etc.
- Coordinates with Information Technology to resolve site technical issues
- Ensures issues are being identified, addressed, and resolved in a timely manner
- Serves as functional user to define site requirements for layout and design of site databases
- Investigates and recommends new technologies and information systems appropriate to the site
- May work with system providers to obtain costs for system enhancements
- Designs, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities
- Identifies areas for improving service levels, reducing costs, and providing operational enhancements
- Develops standardized and ad hoc site, management, and/or customer reporting
- Analyzes discrepancies and implements procedures to minimize
- Conducts feasibility analyses on processes and equipment; calculates cost/benefit and business impact and proposes solutions
- Trains associates on using warehouse management system (WMS) and serves as site expert on WMS logic and functionality
- Trains site staff on the use of site systems and tools to ensure compliance with standard operating procedures and improve productivity
- Monitors system performance, performs maintenance and backups as needed
Benefits
- Quarterly Incentive Plan
- 136 hours of Paid Time Off
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time
- Employee Discounts
- Wellness Incentives
