Sr. Client Service Specialist - Third Shift
Crane Worldwide LogisticsOhio, United States
Posted February 5, 2026
Full Time
About the Company
Crane Worldwide Logistics is a family‑run, privately owned firm that delivers integrated logistics, supply‑chain, and trade‑advisory services worldwide. Leveraging in‑house technology and a flat organizational structure, the company offers real‑time visibility and rapid decision‑making across air, ocean, rail, and trucking, including specialized services such as battery logistics, customs brokerage, and cargo insurance. Its global footprint is built on long‑term partnerships and organic growth, enabling strategic investment where clients need support. The organization’s culture emphasizes a can‑do attitude, community impact through Crane Cares, and a commitment to excellence that distinguishes it in an ever‑changing market.
Job Description
Responds to orders, client inquiries, and complaints. Resolves issues with orders, delivery dates, or service. Requires client service skills, quality focus, problem-solving, freight forwarding knowledge, and documentation skills.
Requirements
- High School Diploma or GED
- 2-4 years client service experience
- Professional certification may be required
Benefits
- Quarterly Incentive Plan
- 136 hours of Paid Time Off
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time
- Employee Discounts
- Wellness Incentives