Technical Onboarding Engineer (Post Sales)
Crawford Thomas RecruitingOrlando, Florida, United States
Posted March 26, 2026
Full Time
About the Company
Our client is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints.
Job Description
Technical Onboarding Engineer (Post-Sales) responsible for guiding clients through the onboarding process, providing technical support, and identifying optimization opportunities to improve customer success and retention.
Requirements
- Minimum 5 years of professional IT experience
- Strong understanding of system security measures and endpoint protection principles
- Proven ability to manage multiple onboarding projects simultaneously
- Excellent problem-solving and communication skills
- Customer-centric mindset with attention to technical detail and documentation quality
Benefits
- Base salary: $60k-$110k
- Commission: 1% on net new sales
- Bonus