Senior User Researcher

Credit Genie is a mobile-first financial wellness platform that leverages artificial intelligence to provide personalized insights and is building a financial ecosystem. We're looking for a Senior User Researcher to lead how we understand our customers, their needs, and opportunities to improve.

Requirements

• 5–8+ years of UX/User Research experience in product environments
• Strong mixed-methods expertise (qualitative and quantitative)
• Proven ability to lead customer interviews and research initiatives end-to-end
• Excellent study design, analytical thinking, and communication skills
• Experience with common research and analytics tools
• High ownership, strong judgment, and ability to operate in ambiguity

Benefits

• 100% company-paid medical, dental, and vision coverage
• Up to $100 per month in fitness reimbursement
• 401(k) with a 3.5% match and immediate vesting
• Meal program available for both lunch and dinner
• Pre-tax benefits, including a $1,000 HSA match
• Life and accidental insurance
• Flexible PTO