We are seeking an Account Manager to successfully launch new merchant partnerships and drive ongoing growth, performance, and revenue optimization across their portfolio.
Requirements
- 3+ years of experience in Account Management, Customer Success, or Implementation roles, preferably in fintech, payments, or B2B SaaS
- Proven experience managing and growing a portfolio of accounts with revenue or performance-based goals
- Strong track record of successfully onboarding and launching new customers or partners
- Experience working with e-commerce, payments, lending, or checkout/integration-based products is highly preferred
- Ability to analyze performance data and translate insights into actionable recommendations for clients
- Comfortable managing multiple implementations and priorities in a fast-paced environment
- Strong cross-functional collaboration skills with experience working alongside Sales, Product, Engineering, and Risk teams
- Excellent communication and relationship-building skills, including experience working with executive stakeholders
- Highly organized with strong project management and execution skills
- Experience with tools such as Hubspot, Salesforce, Looker/Tableau, or similar CRM and analytics platforms is a plus
Benefits
- Competitive compensation
- Equity
- Great healthcare benefits
- PTO
- 401k Match