At Your Service Operator
Crescent Hotels & ResortsLas Vegas, Nevada, United States
Posted January 27, 2026
Full Time
About the Company
Crescent Hotels & Resorts is a leading third‑party hotel and resort management firm specializing in upper‑upscale, full‑service, and luxury properties across the United States and Canada. The company manages a portfolio that includes lifestyle assets and flagship hotels within premier brands such as Marriott, Hilton, and Hyatt, delivering operational excellence, profitability, and superior guest experiences through a hands‑on, experience‑driven approach. Crescent differentiates itself by treating people as its most valuable asset, fostering an entrepreneurial culture that empowers associates and leaders to collaborate toward shared goals of exceptional service and a high‑quality work environment. With a strong emphasis on customer service and associate satisfaction, Crescent consistently ranks among the industry’s top third‑party hotel management providers, positioning itself as an employer of choice in hospitality.
Job Description
The At Your Service Operator is responsible for managing the hotel's telephone operations, addressing guest requests, and providing information about hotel amenities and local attractions.
Requirements
- High school diploma or equivalent
- Valid driver's license
- Ability to lift heavy objects
- Basic computer skills
- Excellent communication skills
- Ability to work well in a team
- Strong work ethic and reliability
- Flexibility and adaptability
- Customer service oriented
