Guest Services Agent

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Guest Service Agents are the face of the hotel, responsible for accommodating all guests and assisting with their various needs.

Requirements

• High school diploma or equivalent
• 1 year of customer service experience required, hospitality industry preferred
• Ability to interpret a variety of instructions
• Ability to read, write, and speak effectively in English
• Knowledge of reservation and POS systems
• Ability to work with computers and good knowledge of operating software preferred
• Must be a team player
• Ability to work independently with minimal supervision

Benefits

• Investment in employees' growth and development
• Fast-paced and expanding company culture
• Opportunity to work in a high degree of autonomy