Front Office Manager

Join the Source Hotel as a Front Office Manager and create positive experiences for guests by providing guidance and leadership to the Front Desk, ensuring consistent compliance with hotel policies and quality guest service.

Requirements

• Implement and manage hotel’s daily quality process
• Interview, hire, train, recommend performance evaluations, resolve problems, and provide open communication
• Communicate both verbally and in writing to provide clear direction to staff
• Field guest complaints, conducting thorough research to develop effective solutions and negotiate results
• Supervise the budgeting, forecasting, training, motivating, and staffing of the Front Office
• Plan, organize, chair, attend, and/or participate in various hotel meetings

Benefits

• Competitive salary
• Benefits package (details not specified)
• Opportunities for career growth and development