Enablement Manager – AI Agent
CrestaSan Francisco, California, United States • New York, New York, United States
Posted February 11, 2026
Full Time
About the Company
Cresta is a mission-driven company that aims to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.
Job Description
Cresta is looking for an Enablement Manager – AI Agent to help position, sell, and deploy their AI Agent product with confidence and consistency. The role requires translating complex AI capabilities into clear value, practical use cases, and repeatable sales motions for large enterprise customers.
Requirements
- 5+ years of experience in Sales Enablement, Product, Consulting, Sales, Solution Engineering, or a related role in a B2B SaaS environment
- Strong understanding of enterprise sales motions and experience enabling quota-carrying teams
- Comfort working with technically complex products, ideally involving AI, ML, automation, or data-driven platforms
- Proven ability to translate sophisticated product capabilities into simple, compelling customer value
- Strong cross-functional collaboration skills across Product, Sales, Marketing, and Solutions
- High empathy for sellers and a passion for helping teams succeed in ambiguous, fast-evolving product environments
- Exceptional communication, facilitation, and storytelling skills
- Experience with enablement tools and conversation intelligence platforms (e.g., Gong)
- Familiarity with enterprise sales methodologies such as MEDDICC, Challenger, or Command of the Message
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible PTO
- Paid parental leave
- Retirement savings plan
- Remote work setup budget
- Monthly wellness and communication stipend
- In-office meal program
- Commuter benefits
