Cresta is an AI-driven technology company that leverages human and artificial intelligence to optimize conversations and workflows in contact centers. By providing advanced services such as voice analytics, chatbots, and real-time coaching, Cresta helps companies like Carmax, Hilton, and Cox Communications enhance customer experiences, reduce costs, and boost revenue growth. With a focus on digital transformation and operational efficiency, Cresta stands out by seamlessly integrating AI solutions to drive business success.
Open Positions
Enterprise Solutions Engineer
Senior Machine Learning Engineer
Master's or Ph.D. in Computer Science, Machine Learning, AI, or a related field, 5+ years of hands-on experience building and deploying ML models in production, Strong knowledge of ML frameworks and NLP libraries
Software Engineer (Bucharest/ Cluj)
10+ years of experience in Computer Science or a related field
Forward Deployed Product Manager, AI Agent
5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, hands-on work style, and strong technical understanding
Strategic Sales Director, West
7+ years of experience in enterprise SaaS sales, experience leading complex sales cycles, and ability to build executive-level relationships
Staff Backend Software Engineer, Insights (Bucharest/ Cluj)
Proven experience as a Backend Engineer with a focus on database design and system architecture. Strong expertise in ClickHouse or similar columnar databases for managing large-scale, real-time analytical queries
Director, Growth Marketing
7+ years of progressive experience in B2B SaaS marketing, including at least 3 years in a growth leadership role, Bachelor’s degree in Marketing, Business or related field, and MBA or advanced degree a plus
Conversational Design Intern
No experience required. General knowledge of Conversational AI and natural language processing models is preferred
Machine Learning Engineering Intern
Currently pursuing a Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field
Software Engineer, Knowledge Assist (Bucharest/ Cluj)
3+ years of experience in software engineering roles; Strong backend development skills; Proficiency in designing clear, maintainable APIs
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