Hotel Manager responsible for leading key property issues, managing profitability, and ensuring guest satisfaction targets are met and exceeded.

Requirements

Hold regular briefings and meetings with all head of departments
Ensure full compliance with operating controls, policies, procedures and service standards
Lead all key property issues including capital projects, customer service and refurbishment
Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceeded
Ensure all decisions are made in the best interest
Deliver budget goals and set other short and long term strategic goals
Developing improvement actions, carry out costs savings
Closely monitor the reports on a daily basis and take decisions accordingly
Be accountable for the responsibilities of department heads and take ownership of all guest complaints
Lead in all aspects of business planning
Respond to audits to ensure continual improvement is achieved
Corporate client handling and take part in new client acquisition along with the sales team whenever required
Responsible for safeguarding the quality of operations both (internal & external audits)
Responsible for legalization, occupational health & safety act, fire regulations and other legal requirements

Hotel Manager responsible for leading key property issues, managing profitability, and ensuring guest satisfaction targets are met and exceeded.

Hold regular briefings and meetings with all head of departments
Ensure full compliance with operating controls, policies, procedures and service standards
Lead all key property issues including capital projects, customer service and refurbishment
Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceeded
Ensure all decisions are made in the best interest
Deliver budget goals and set other short and long term strategic goals
Developing improvement actions, carry out costs savings
Closely monitor the reports on a daily basis and take decisions accordingly
Be accountable for the responsibilities of department heads and take ownership of all guest complaints
Lead in all aspects of business planning
Respond to audits to ensure continual improvement is achieved
Corporate client handling and take part in new client acquisition along with the sales team whenever required
Responsible for safeguarding the quality of operations both (internal & external audits)
Responsible for legalization, occupational health & safety act, fire regulations and other legal requirements

Hotel Manager