Client Services Representative

Client Services Representative will assist customers with questions, concerns, and educate them on client’s products and services.

Requirements

• Answer a minimum of 30 inquiries via email, phone, or chat in a professional and upbeat manner
• Resolve client cases for the client services team
• Educate clients on searches, forms needed for searches, and the adverse action process
• Assist clients with new user accounts, during the ordering process, and train clients to use the portal
• Train new clients on the billing process
• Assist other departments in obtaining information and forms needed from clients to perform searches

Benefits

• Join Our Dynamic Team
• Embrace the Opportunities
• Limitless Career Growth
• Fast-Paced Thrills
• Flexibility, Your Way
• Work-Life Balance at Its Best