Customer Support Specialist I

Customer Support Specialist I at Crisis24 Solutions (PTY) LTD responsible for delivering excellent service experience to customers, resolving support requests, and operating in a rotating shift pattern.

Requirements

• 2 years' experience working in a client-facing role
• Computer Proficiency: Microsoft Windows 10 and Office 365 applications
• Previous work or travel overseas may be an advantage
• Efficient troubleshooting and problem-solving skills
• Excellent communication skills
• Attention to detail is a must
• Fluent in the English language - written and verbal
• Ability to multitask, organize, and document

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan