Global Operations Coordinator (m/w/d)
Crisis24Baden-Württemberg, Germany
Posted August 14, 2025
Full Time
About the Company
Crisis24, a subsidiary of GardaWorld, delivers integrated risk management and crisis response solutions to high-profile clients worldwide. Leveraging a global operations network, advanced AI, and a team of intelligence analysts, the firm offers 24/7 services ranging from actionable risk assessment and crisis consulting to global protective services, medical assistance, and travel risk management. Its unique blend of real-time intelligence, technology-driven analytics, and rapid response capabilities enables organizations to maintain continuity and safeguard people, assets, and reputation. Crisis24’s culture prioritizes agility, collaboration, and a proactive approach to emerging threats, positioning it as a trusted partner for leaders who demand resilience in an increasingly complex security environment.
Job Description
Join Crisis24, a leading provider of integrated risk management, crisis response, consulting, and global security solutions. As a Global Operations Coordinator, you will be part of a global operations team and the first point of contact for German customers, handling incoming inquiries and processing cases professionally and efficiently.
Requirements
- High proficiency in German and English (at least C1 in both languages)
- Experience as a dispatcher in emergency call centers, medical and security assistance, the insurance industry, or telephone customer service
- Excellent communication and interpersonal skills
- Ability to remain calm in critical situations and work well under pressure
- Motivated and resilient with effective time management and prioritization skills
Benefits
- Bonus payments based on the company's overall success
- Possibility of joining the Hansefit membership
- Unlimited coffee, as well as a fruit basket and subsidized lunch
- Team-building measures in the working day