Receptionist (On-Call)

This position is responsible for greeting residents, meeting a variety of their needs, and signing in all visitors/vendors who enter the Cristwood buildings. This position will also answer phones and triage calls to CRISTA Senior Living and all of CRISTA Ministries as needed. This position is an integral part of the Senior Living mission of providing joy and purpose to the lives of our residents.

Requirements

• Respond to resident pull cords and smoke alarms and handle or refer as appropriate.
• Respond to alarms and handle/triage for fire and disaster.
• Greet and facilitate for residents, family members/advocates, visitors and vendors who call or enter Cristwood.
• Ensure all visitors and vendors sign in and out of buildings.
• Answer phones in a courteous and professional manner and route calls as appropriate.
• Meet and/or refer all needs presented to them by residents of Cristwood and other areas of CSC.
• Create and distribute memos to residents and staff and distribute and/or forward the mail.
• Collaborate with HIPAA Privacy Officer to maintain strict adherence to confidentiality regulations at reception desk and within the retirement community.
• Record, coordinate and track maintenance requests.
• Inform Administrator and Business Office Manager of information and situations relevant to the safety and status of residents at Cristwood.
• Provide administrative support and assistance to the Administrator, Business Office Manager and Admissions Coordinator.
• Assemble and mail packets to potential residents as requested.
• Complete shift documentation in receptionist log, initiate incident reports and provide forms for transfers to hospitals or other facilities.
• Assist with daily mail distribution as needed.
• Check keys in and out for staff, vendors, residents and the guest apartment.
• Register, confirm and/or cancel events/bus trip reservations for residents.
• Work collaboratively with supervisor, coworkers, residents and their families.
• Perform other duties as assigned.

Benefits

• Retirement Plans
• Sick Leave