Accelerate Your Career: German-Speaking Customer Support
Cross Border TalentsSofia, Sofia-City, Bulgaria
Posted January 7, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Are you fluent in German and English and ready to fast-track your career in an internationally recognized environment? We are searching for committed, service-oriented talent to join our leading customer support team.
Requirements
- Proficiency in German (C1 or above) and solid command of English (B2 or above)
- Strong communication and active listening skills
- Solution-driven, detail-oriented, and able to manage multiple tasks with poise
- Adaptability and a positive attitude towards new challenges
- Enthusiasm for delivering excellence and exceeding expectations
- Willingness to work rotating shifts (daytime, including weekends)
Benefits
- Competitive salary structure with a generous sign-on bonus
- Monthly performance bonuses to recognize your achievements
- Extensive onboarding and continuous professional training to set you up for success
- Supportive, diverse, and energetic workplace culture
- Comprehensive health and dental coverage, life insurance, and exclusive discounts
- Opportunities for advancement and personal development
- Relocation and onboarding assistance available if required