Accelerate Your Career: German-Speaking Customer Support Excellence
Cross Border TalentsBucharest, Romania
Posted January 7, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are searching for a German-speaking customer support professional to join our team. You will deliver superior customer support in German and English, assist users with inquiries, and resolve issues efficiently.
Requirements
- Proficiency in German (C1 or above)
- Solid command of English (B2 or above)
- Strong communication and active listening skills
- Solution-driven, detail-oriented, and able to manage multiple tasks with poise
- Adaptability and a positive attitude towards new challenges
- Enthusiasm for delivering excellence and exceeding expectations
- Willingness to work rotating shifts (daytime, including weekends)
Benefits
- Competitive salary structure
- Monthly performance bonuses
- Extensive onboarding and continuous professional training
- Supportive, diverse, and energetic workplace culture
- Comprehensive health and dental coverage
- Life insurance
- Exclusive discounts
- Opportunities for advancement and personal development
- Relocation and onboarding assistance available if required