German Customer Support Advisor
Cross Border TalentsBucharest, Romania
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, enabling seamless cross‑border talent mobility for companies navigating the digital skills shortage. With a network of over 300 recruiters and AI‑driven matching algorithms, CBT offers permanent placement, staff augmentation, and talent leasing (EoR) solutions that keep both talent and organizations agile in an AI‑driven economy. Since 2013, CBT’s human recruiters have connected more than 130,000 tech professionals from 50+ nationalities to global employers, positioning the firm as the leading provider of international tech CX recruitment. Recognized as the only recruiter worldwide to receive three Horizon 2020 SMEI Seals of Excellence, CBT combines industry expertise, data‑backed processes, and a commitment to inclusive, high‑impact hiring.
Job Description
Join our team as a German Customer Support Advisor in Bucharest! We offer flexible work arrangements, allowing you to work on-site or in a hybrid mode to suit your lifestyle.
Requirements
- Fluency in German and strong English communication skills
- Previous customer support experience is advantageous but not mandatory
- Comfortable with basic computer operations and learning new software tools
- Excellent analytical skills and a proactive approach to resolving customer issues
- Strong communication skills and a customer-oriented attitude
- Ability to work various shifts, including weekends and holidays if required
Benefits
- Competitive Salary
- Flexible Work Options
- Career Growth
- Supportive Environment
- Comprehensive Training
- Employee Benefits