We are hiring a Croatian-speaking Customer Support agent to join a large, international team in Athens. The role involves supporting customers with booking-related inquiries and collaborating with internal teams to resolve complex customer issues.
Requirements
- Fluency in Croatian (written and spoken)
- Good command of English for internal communication
- Strong problem-solving and communication skills
- Customer-oriented mindset with patience and professionalism
- Ability to adapt to new tools, systems, and guidelines
- Previous customer support experience is an advantage but not required
Benefits
- Competitive salary + performance-based incentives
- Relocation package (flight reimbursement and housing assistance)
- Paid training to prepare you for the Booking project
- Supportive, multicultural team environment
- Career development opportunities within customer support, quality, training, or leadership
- Modern office located in central Athens