Customer Support Representative (Croatian) in Romania!
Cross Border TalentsRomania
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Join Our Team as a Customer Support Representative (Croatian) in Romania! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment and enjoy solving customer issues? If you are fluent in Croatian and English, we have an exciting opportunity for you!
Requirements
- C1 level written and verbal communication skills in Croatian
- B2 level English proficiency
- High school diploma or equivalent
- Excellent customer service and relationship-building skills
- High motivation and enthusiastic approach
- Self-organized and able to work in a fast-paced organization
- Good numerical and reasoning skills
Benefits
- Full-time schedule: Monday-Friday, 8 AM - 5:30 PM
- Transportation coverage
- Attractive remuneration package
- Signing bonus
- 20 days of holidays per year, plus an extra day after one year
- Contract for an indefinite period
- Comprehensive 5-day training program
- Up to 6 months of accommodation if needed
- Excellent relocation support
- Meal tickets (30 RON/day) approx. 150 EUR net/month
- Private medical package
- Paid professional training
- Internal development opportunities
- Discounts with our current partners
- Gym monthly subscription
- Employee assistance/wellbeing program subscription