Customer Support Representative German or French Speaker - PORTO
Cross Border TalentsPorto, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, enabling seamless cross‑border talent mobility for companies navigating the digital skills shortage. With a network of over 300 recruiters and AI‑driven matching algorithms, CBT offers permanent placement, staff augmentation, and talent leasing (EoR) solutions that keep both talent and organizations agile in an AI‑driven economy. Since 2013, CBT’s human recruiters have connected more than 130,000 tech professionals from 50+ nationalities to global employers, positioning the firm as the leading provider of international tech CX recruitment. Recognized as the only recruiter worldwide to receive three Horizon 2020 SMEI Seals of Excellence, CBT combines industry expertise, data‑backed processes, and a commitment to inclusive, high‑impact hiring.
Job Description
Join a dynamic customer experience team in Porto where your language skills will make a real difference! We're looking for enthusiastic professionals who enjoy helping people and want to build a career in a multicultural environment.
Requirements
- Fluency in German or French (C1 minimum)
- Strong communication skills and problem-solving mindset
- Previous experience in customer service or contact center (preferred)
- Valid right to work in Portugal (EU ID, residence card, or relevant visa documents)
Benefits
- Paid initial training and continuous development
- Meal allowance
- Employee benefits