French Customer service Agents - Porto
Cross Border TalentsPorto, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, enabling seamless cross‑border talent mobility for companies navigating the digital skills shortage. With a network of over 300 recruiters and AI‑driven matching algorithms, CBT offers permanent placement, staff augmentation, and talent leasing (EoR) solutions that keep both talent and organizations agile in an AI‑driven economy. Since 2013, CBT’s human recruiters have connected more than 130,000 tech professionals from 50+ nationalities to global employers, positioning the firm as the leading provider of international tech CX recruitment. Recognized as the only recruiter worldwide to receive three Horizon 2020 SMEI Seals of Excellence, CBT combines industry expertise, data‑backed processes, and a commitment to inclusive, high‑impact hiring.
Job Description
We are looking for a French-speaking Customer Service Representative already based in Porto to join our international team. You will provide high-quality support to customers via phone, email, or chat, ensuring a smooth and positive customer experience.
Requirements
- Native or fluent French speaker
- Good command of English (B1+ or higher)
- Strong communication and problem-solving skills
- Previous experience in customer service is a plus
- Must already be residing in Porto
Benefits
- Competitive salary
- Paid training and continuous support
- Dynamic, international, and supportive work environment