French-Speaking Customer Support Representative
Cross Border TalentsPorto, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are looking for a French-speaking Customer Support Representative to join an international company operating in the telecom sector. The role involves handling customer inquiries via phone, email, or chat in French and providing solutions related to telecom products and services.
Requirements
- Native or fluent French (spoken and written)
- Good communication skills and customer-oriented mindset
- Basic technical understanding or willingness to learn
- Ability to work on-site in Porto
- Availability to work rotating shifts between 07:00 and 19:00
Benefits
- Stable on-site position in Porto
- Full training provided
- International work environment
- Opportunity to gain experience in the telecom industry