Customer Support Specialist Croatian Speaker in Sofia, Bulgaria.
Cross Border TalentsSofia, Sofia-City, Bulgaria
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are looking for a Customer Support Specialist who is fluent in Croatian and passionate about delivering exceptional customer service. The role involves providing top-tier customer support via email, chat, and phone in Croatian and English, and collaborating with a diverse, international team in a fast-paced environment.
Requirements
- Fluency in Croatian and strong English skills
- Customer-first mindset and problem-solving attitude
- Ability to work in a multicultural environment
Benefits
- Relocation support
- Competitive salary and benefits package
- Career growth opportunities
- Fun, inclusive workplace with team events and great office culture